From time to time, users of the QuickBooks accounting software complain about the program stopped working error. If you have experienced such similar glitch then you can try the general troubleshooting. Alternatively, you can connect with QuickBooks support phone number to consult the technical professionals. Till the time you must try to perform the given solutions on this blog.
There are many causes that lead to the QuickBooks error, some of which are mentioned below. There is no denying the truth that QuickBooks is one of the most helpful software which allows the users to manage payrolls, expensed, create invoices and much more in one place.
Reasons behind QuickBooks Stopped Working or not Responding Error –
- Company file being too long and heavy
- Corrupted hard drive
- Damaged QB data files
- Installation error
- Another program causing trouble to QB
Steps to Fix QuickBooks has Stopped Working Problem –
You can try the given troubleshooting fixtures to fix the issue, just be careful while doing the needful as any wrong action might lead to further problems.
Step 1: Reboot the device
This is the best step you can do. In fact, before doing the troubleshooting you must restart your device.
Step 2: Use the QuickBooks install Diagnostic tool
Download the tool and when prompted, save it on the desktop. Close all the programs and run the tool this will fix the issue without many efforts.
Step 3: Temporary disable your antivirus program
Open your QuickBooks and check it is working or not. If not then disable or even uninstall antivirus software from your device.
Step 4: Rename the QBUSER.INI file
Before proceeding, just keep in mind that renaming or deleting the file will erase all the information saved in the file. So you must create a backup.
If these solutions do not work then you should perform all available windows updates and also check the outdated device drivers. This will surely work to fix the QuickBooks has stopped working error. If you have any other questions then you can anytime reach to the technical executives for suitable answers.