As an accounting software, QuickBooks uses a lot of data related to amounts and transactions expressed using numbers. Sometimes if the data entered is incorrect or corrupted it could cause errors in the software. These errors are called “overflows” and occur when users run the Verify Data utility. The error message usually reads as “An overflow Error has occurred – an account has exceeded its maximum Value”. This type of error can affect your work and business as you will not be able to use QuickBooks efficiently. If the error occurs too often you should call the QuickBooks tech support number and speak to a trained technician on how best to resolve the issue. You can also read through this article that includes some helpful tips on how to troubleshoot the issue through some simple solutions.
What is QuickBooks Overflow Error and what are the possible causes?
While using QuickBooks users enter certain amounts about transaction data or account balance. If the amount in the user’s account exceeds the maximum limit as allowed by QuickBooks then the balance sheet will indicate an “Overflow” instead of displaying the actual or the original amount. Below are the possible causes of this type of QuickBooks error:
- There is a format mismatch between Excel spreadsheet and QuickBooks
- Some amount entered in a field exceeds $ 9, 999, 999, 999, 99.
- The quantities on the group item were changed or substituted with large quantities
- There are damaged or corrupted company data files
There could be several other reasons why the accounts balance sheet may indicate an overflow error. You can contact QuickBooks customer support for more information about how to avoid the overflow error in the future.
Steps to Resolve “Overflow Error in QuickBooks”
Rebuilding Data File
It may be a little complicated to complete but rebuilding the data files on your QuickBooks account will help remove the overflow error from your account. Follow the steps given below to rebuild the data files:
- Go to the file menu, select ‘Utilities’ and choose the option to ‘Rebuild Data’
- You will see a warning message asking to create a backup, click ‘Ok’ and proceed
- Wait for QuickBooks to complete rebuilding the files and then press ‘Ok’
- Open your accounts balance sheet and check if the overflow issue is resolved.
Export file to Microsoft Excel
Another way to resolve the issue is to export the file to Microsoft Excel using the steps mentioned below:
- Open QuickBooks and click on the option to ‘Export file to Desktop.’
- Right-click on the file and open it with Microsoft Excel
- Press CRTL+ F and type ‘Overflow’
- Click ‘Find Next’ until you identify all the transactions with ‘overflow’
- Once you verify all the transactions open QuickBooks and make the necessary changes in that particular field
If you feel that the transactions are damaged and that is why the file is showing an overflow error then you can use the steps given below and fix the transaction:
- Run reports such as the Financial Statements and Custom transaction Detail so as to locate the overflow error.
- Use the ‘Damaged Link’ or run ‘Rebuild data’ to fix all the transactions with the error
The solutions mentioned in this article can be a little tricky if you are trying to implement them on your own. You can call the QuickBooks tech support number and speak to a professional expert who can guide you through these solutions. The QuickBooks helpline is available 24 hours a day so you can call anytime and receive quality customer support.